What We Collect and Why We Hold It
When you open an account with us, we collect the details you submit — name, contact address, and the payment method you choose, whether that is bKash, Nagad or Rocket. We use this data to verify your identity, process deposits and withdrawals, and keep your account
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wallet accurate. We also collect device and session data — browser type, IP address, pages visited — so we can detect unusual login attempts and keep your account secure. We do not sell your personal data to third parties for their own marketing. Data shared with
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payment processors like bKash, Nagad and Rocket is limited to what those services need to complete a transaction. If you use a Rocket or Nagad transfer, those processors handle your wallet details under their own privacy terms, not ours. We retain account data for as long
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as your account remains active and for a reasonable period after closure, in line with our internal record-keeping obligations. You may request a copy of the data we hold on you, or ask us to correct inaccurate details, by contacting our support channel. Whether these rights
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are enforceable depends on your local law and eligible region.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.